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A Red X image is displayed where the applet should be, applets won't run

NOTICE:

Before proceeding with the steps outlined below, please ensure that you are indeed getting the RED X issue. The Red X issue is often confused with the (more likely) missing plugin icon which is easily remedied. Before proceeding, we recommend first following the steps recommended in TroubleShooter missing icon resolution.

RED X IMAGE SYMPTOMS
:


An applet does not load, and the "Java Plug-in Control Panel" shows the following error:

java.net.UnknownHostException: www.xxxxx.com
at java.net.PlainSocketImpl.connect(Unknown Source)


Or, you see an image that looks like a small white box with a Red X in it

Or, the browser cannot display the program, and shows the error message
"Loading Java Applet Failed..."

This issue is caused because Java could not obtain proxy information from your web browser.

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To learn more about this problem and it's resolution, please visit:

http://www.java.com/en/download/help/redximage.xml



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