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In rare circumstances, you may need to clear your browser's cache to resolve a connection issue, or to ensure that you're seeing the latest update to a web site. If clearing your browser's cache does not resolve your problem, rebooting your computer is often recommended.

To empty your browser's cache using Windows Internet Explorer version 7

1. Click on Tools (or the Tools icon) from the Command Bar
2. Select Delete Browsing History...
3. Click the Delete files... button near Temporary Internet Files
4. Click Yes when prompted to delete temporary Internet Explorer files
5. Click the Close button
6. Shutdown all open instances of your web browser and restart

To empty your browser's cache using Firefox version 2

1. Click on Tools from your browser's main menu
2. Select Clear Private Data...
3. Ensure that Cache is checked
4. Click the Clear Private Data Now button
5. Shutdown all open instances of your web browser and restart

To empty your browser's cache using Microsoft Internet Explorer version 6

1. Click on Tools from your browser's main menu.
2. Select Internet Options
3. Under the General tab, click Delete Files... in the Temporary Internet files section.
4. Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Firefox version 1.5

1. Click on Tools from your browser's main menu.
2. Select Options
3. Select the Privacy icon
   
4. Select  Cache tab.
5. Click the Clear Cache Now button
   
6. Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Safari

1. Click on Safari from the main menu.
2. Click Empty Cache...
3. Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Opera

1. Click on Tools from your browser's main menu.
2. Select Delete private data...
   
3. Click the Delete button
   
4. Important: Shutdown all open instances of your web browser.

To empty your browser's cache using Netscape

1. Click on Edit from your browser's main menu.
2. Select Preferences
3. Select and expand the Advanced category.
4. Click on Cache
5. Under Set Cache Options:
   1. Click Clear Memory Cache
   2. Click Clear Disk Cache
6. Click OK
7. Important: Shutdown all open instances of your web browser.

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