Resolving Copy & Paste Issues
AddonChat is fully capable of copy and paste functionality both within the applet itself and with other applications. Java issues and or chat room configuration problems may be causing some users to not be able to copy and paste text within the chat room. Please use the following guide to resolve copy & paste issues:
1. Ensure that the Right-Click Copy Command is enabled in your Account Control Panel
This option can be found under Look & Feel > Layout & Features > Main Chat Display > Display Options > Enable Copy Command in Right-Click Menu in your control panel. Please set this option to Yes and click the Save Changes button at the bottom of the page. If you're currently logged in to the chat room when making this change, please logout then click the refresh / reload button on your web browser for the change to take effect.
Important: Copy and paste between AddonChat and other applications can only be done using the CTRL-C, CTRL-V, and CTRL-X keyboard shortcuts, The right-click copy command is only for use when copying/pasting text within the AddonChat applet itself.
2. Ensure that you're using the latest edition of Java
Using Windows, a small coffee-cup or similar Java logo icon will appear as a Windows Tray icon when you load AddonChat. Right-Click this icon and select About Java. If you're using a version of Java that is older than 1.5.x, please visit http://www.java.com/ to download and install the latest edition of Java. If you're using a 1.5 release or later and cannot copy using CTRL-C and CTRL-V commands, please continue reading...
You may also wish to visit http://www.javatester.org/ to determne which version of Java is currently in use. It is possible that the version in use differs from that shown in the About Java dialog box. If this is the case, continue reading.
3. Ensure that the latest edition of Java installed is the one that you're currently using
Using Windows, open your Control Panel from the Start Menu. Select Switch to Classic View if it is not already selected. Double-click the Java Plug-in icon/link. Select the Advanced tab. Using the pull-down menu provided, ensure that the latest edition of Java is selected. Click the Apply button and close the Java Plug-in Control Panel. Shutdown and web browsers and re-open.
4. Macintosh Specific Issues
Macintosh users may not be able to copy/paste text between applications using the Cmd-C and Cmd-V keyboard shortcuts. Please use the Macintosh drag & drop text feature to drag text in and out of AddonChat.
5. Miscellaneous Testing Notes
Copy/Paste between applications has been tested successfully using Java 1.5.0_07 and later editions under Windows using Firefox 1.5, Firefox 2.0, MSIE 6.0, and MSIE 7.0.
Copy/Paste between applications has been tested successfully using Java 1.3 and 1.5 and higher using Safari and Firefox under Apple OS-X.
