Knowledgebase
Knowledgebase
ProBoards Integration
Posted by Anthony B. on 03 January 2012 08:06 AM

In early February of 2007, ProBoards announced the ability of their software to seamlessly integrate with AddonChat. AddonChat Free, Professional, Professional PLUS, and Enterprise accounts are supported; though AddonChat accounts with Remote Authentication allow for much more enhanced integration. You may read AddonInteractive's press release concerning this new feature here.

ProBoards allows you to instantly sign up for a Free Edition AddonChat account directly from the ProBoards Administration Area, or allows you to quickly integrate an existing AddonChat account with your ProBoards forum. This knowledge base article discusses integrating an existing AddonChat account with ProBoards.

 

Integrating an Existing AddonChat Account with ProBoards

  1. Login to your ProBoards Administration Area by clicking the admin link in your ProBoards forum.
  2. Click the Live Chat Settings Link in the Live Chat folder menu.
  3. Scroll down to Existing Live Chat Account
  4. Enter the numeric portion of your AddonChat Account ID (the number that begins with SC-)
  5. Enter your AddonChat Account Password. This is the password you use to login to your customer control panel with.
  6. Click the Save Settings button.
  7. If you have the Remote Authentication Module, or a Professional PLUS or Enterprise account, your Remote Authentication URL will be automatically updated such that user access will be authenticated using your ProBoards forum usernames and passwords.
  8. To show a chat icon in your ProBoards main menu, set Display in menu to Yes and click Save Settings.
    ProBoards also allows you to quickly upgrade your account and access your Account Control Panel (Administrative Panel)  directly from the Live Chat Settings link in your Administration Area.

 

If you've recently upgraded your AddonChat account, you may update your settings automatically by clicking the I Have Upgraded button in the Live Chat Settings section of your Administration Area. Clicking this button will update your ProBoards settings to reflect your new AddonChat account level, and will also automatically update your Remote Authentication URL (if available) within your AddonChat Account Control Panel.

You may also modify the Headers and Footers of your AddonChat page by clicking Chat Headers and Footers from your ProBoards Administration Area.

If you do not have a ProBoards account, you may sign up for free at http://www.proboards.com/

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