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Clearing your browser's cache
Posted by Anthony B. on 03 January 2012 07:47 AM

In rare circumstances, you may need to clear your browser's cache to resolve a connection issue, or to ensure that you're seeing the latest update to a web site. If clearing your browser's cache does not resolve your problem, rebooting your computer is often recommended.

To empty your browser's cache, find your browser version from the list below:

  

Internet Explorer 7 upwards

Click on Tools (or the Tools icon) from the Command Bar
Select Delete Browsing History...
Click the Delete files... button near Temporary Internet Files
Click Yes when prompted to delete temporary Internet Explorer files
Click the Close button
Shutdown all open instances of your web browser and restart

 

Internet Explorer 6

Click on Tools from your browser's main menu.
Select Internet Options
Under the General tab, click Delete Files... in the Temporary Internet files section.
Shutdown all open instances of your web browser.

 

Firefox 4 and above

Click on the Firefox Button
Select the History Menu
Ensure that Cache is checked
Click the Clear Recent History
Shutdown all open instances of your web browser and restart

 

Firefox 3

Click on Tools from your browser's main menu
Select Clear Private Data...
Ensure that Cache is checked
Click the Clear Private Data Now button
Shutdown all open instances of your web browser and restart

 

Safari

Click on Safari from the main menu.
Click Empty Cache...
Important: Shutdown all open instances of your web browser.

 

Opera

Click on Tools from your browser's main menu.
Select Delete private data...
Click the Delete button
Important: Shutdown all open instances of your web browser.

 

Netscape

Click on Edit from your browser's main menu.
Select Preferences
Select and expand the Advanced category.
Click on Cache
Under Set Cache Options:
Click Clear Memory Cache
Click Clear Disk Cache
Click OK

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